In June 2020 I gained my European qualification via FEG (the Fedration of European Tourist Guide Associations) to offer training across Europe including the United Kingdom. I offer training in the following areas:
- Body Language and non verbal communication skills
- Voice care
- Nervousness and how to overcome it
- Group management
- Fielding questions or complaints from challenging customers
I have my own projector, laptop and screen and can offer training for a couple of hours up to a full day or weekend and the main aim of the training is learning in a fun way!